Our butlers offer tailored hotel information, ensuring you have all the details you need at your fingertips for a stress-free stay.

Butler services are part of the Diamond Club™ experience and are included at no extra charge.

Our butlers undergo rigorous certification aligned with Blue Diamond Resorts’ distinctive values and services. We will soon introduce updates on an international option aimed at enhancing our exclusive service.

Butlers assist during special resort events by ensuring guests receive personalized service and any special requests are accommodated.

Stay connected with your butler through instant messaging and private chat on your mobile device for quick and easy communication.

Yes, butlers are trained to be knowledgeable about local cultural norms and customs to provide culturally sensitive service.

Yes, butlers are trained to provide discreet and personalized service to VIP or celebrity guests.

Butlers are trained to handle guest feedback and complaints professionally, ensuring prompt resolution and guest satisfaction.

Your butler is your personal assistant, ready to make your stay seamless. Enjoy tailored hotel information, hassle-free dining reservations, and let us handle your packing and unpacking. Stay connected through instant messaging and look sharp with our ironing and shoe polishing services. Get ice delivered to your room, and for upgraded categories, enjoy a prepared Jacuzzi and personal escort to the restaurant. We can help organize special occasions and offer convenient laundry pick-up service.

Butler services are available to support guests throughout the morning, day, and evening, with offerings varying by destination. Butlers are not available during nighttime hours; however, we do offer 24/7 room service.

Absolutely! Enjoy hassle-free dining with personalized assistance from our butlers for all your restaurant reservations.

Butlers can communicate dietary restrictions or allergies to the resort's culinary team and ensure your meals meet your needs.

Yes, butlers can arrange to stock the mini-bar with your preferred beverages and snacks.

Yes, butlers can assist with room service orders and ensure they meet your preferences.

Yes, our butlers can deliver ice directly to your room, keeping your beverages perfectly chilled at all times.

Enjoy elevated service with a personal escort to the restaurant, a privilege reserved for guests in upgraded room categories.

Yes, butlers can assist with technology-related issues in the room, including Wi-Fi connectivity.

For guests in upgraded room categories, our butlers can prepare a luxurious Jacuzzi experience exclusively for you.

Yes, butlers can assist with basic business services like printing, faxing, and other administrative needs.

Maintain a polished appearance with our butlers' expert polishing and shoe cleaning services.

Our butlers offer impeccable ironing services, dedicating professional care to one set of clothing per stay to keep you looking sharp.

Yes, our butlers offer convenient laundry pick-up service, with a service charge applying, for your utmost convenience.

Yes, our butlers provide effortless packing and unpacking of your luggage, so you can relax from the moment you arrive.

Yes, butlers can arrange for personal grooming or beauty services at The Royal Spa upon request.

Butlers can arrange personalized experiences such as romantic dinners, spa appointments, excursions, and special celebrations. Additional fees may apply.

Butlers can arrange romantic dinners, special decorations in your room, spa treatments, and other personalized touches.

Butlers respect guest privacy and can assist in ensuring a private and comfortable stay.

Butlers can help guests retrieve lost or forgotten items or arrange for replacements as needed.

Yes, butlers can assist with booking golf tee times where it’s offered and arranging transportation to the golf course (property dependent).

Butlers may offer treats or complimentary services based on guest preferences and special occasions.

Yes, butlers provide assistance to ensure guests with disabilities have a comfortable stay, including any specific needs they may have.

Yes, butlers can arrange personalized fitness sessions such as yoga or personal training sessions.

Yes, butlers can provide recommendations and arrange visits to local attractions and hidden gems.

They are dedicated to ensuring that all the services and amenities we offer uphold our brand promise.

We ensure a thorough understanding of guests' primary needs and strive to exceed their expectations. Through a pre-arrival assessment and initial contact, we gather specific information through investigative questioning.

Our butlers provide expert assistance in organizing special occasions such as birthdays and anniversaries, making your celebrations unforgettable.

Yes, butlers are trained to provide discreet and personalized service to VIP or celebrity guests.

Yes, butlers can assist with basic business services like printing, faxing, and other administrative needs.

The butlers diligently anticipate all guest requirements and requests before and during their stay and you might be surprised. Guests have been putting our butlers to the test, either by something as conventional as organizing a dinner or even guests finding in their butlers the perfect partner in crime to arrange a whole surprise for a wedding proposal. Your personal butler can help you as much as you want. Food allergies? No worries. Specific arrangements in your room? You got it? Need to iron that shirt? Consider it done. Complimentary hydrotherapy at the spa amazing water circuit? Your butler will get it for you. The limit is your imagination (or craving) And don’t worry about your privacy; they will not be over you if what you want is just be left alone. The butler is the person in charge of making your dream vacation come true.